What Merchandise is Excluded from Promotions?

The following merchandise add-ons and extra services are excluded from promotions and coupons: appraisals, sizings, donations, gift cards, gift card cashouts, and Jewel Safe .

Additionally, below is a list of brands, collections, and specialty items that are excluded from any special offers or promotions. These exclusions are subject to change. We reserve the right to change or modify these exclusions at any time.

  • Customized jewelry, Timeless Creations
  • Loose gemstones
  • Jewel School® books (jewelry-making educational resources)
  • Presidents Collection
  • The Vault by JTV
  • Vault Heirloom by JTV
  • Vault Signature by JTV
  • Mele & Company
  • ALL Sisk Gemology Reference Guides and SGR series items (books, covers, sets, special editions)
  • Super Buys
  • Premier Priced Items
  • Diamond Special Items
  • Wooden jewelry presentation boxes (items: JGB214, JGB215, JGB216, JGB217)

What is Excluded from Shipping Promotions?

Shipping promotion offers apply to standard shipping rates on packages delivered anywhere in the United States, including Alaska, Hawaii, and Puerto Rico. Additional surcharges may apply to packages shipped to any other location, expedited shipping, and oversized packages. Shipping offers are not valid on JTV Auctions.

What Merchandise is Excluded from Brilliant Cash Promotions?

Inventory exclusions may apply including custom jewelry. Waitlist items do not contribute to the qualifying total for reward. Orders must be placed through your JTV account to qualify for Brilliant Cash rewards. Brilliant Cash will be added to your JTV account after all items in your qualifying purchase are shipped and the associated payments have been settled. Visit www.jtv.com/brilliant for additional terms.