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Jewelry Television® Preferred Account Frequently Asked Questions:

What is Jewelry Television® Preferred Account?

How do I open a JTV® Preferred Account?

Do I need to be approved prior to selecting JTV® Preferred Account at checkout?

I have a JTV® Preferred Account. How do I enter the account info on JTV.com

Is JTV® Preferred Account available for all purchases on JTV.com?

How can I view and manage the details of my JTV® Preferred Account?

Where do I send JTV® Preferred Account payments?

What is Jewelry Television® Preferred Account?

The Jewelry Television® Preferred Account is a private-label retail credit card which may be used only for purchases with Jewelry Television® and on JTV.com. JTV® Preferred Account is subject to credit approval and provided by Comenity Capital Bank. You may open a Jewelry Television® Preferred Account via online application or phone. It is a credit account that allows you to pay your bill in full or over time. Offer Details

How do I open a JTV® Preferred Account?

Simply choose JTV® Preferred Account at checkout. On the billing/payment page, select JTV® Preferred Account as your payment method. You will be guided through the process without having to leave JTV.com.

Do I need to be approved prior to selecting JTV® Preferred Account at checkout?

No, you do not need to complete an application to get approval prior to shopping. To request a JTV® Preferred Account, simply select JTV® Preferred Account at checkout. A separate page will appear in which you: 1) verify the billing address you’ve already provided JTV.com; 2) supply your date of birth, residence status, annual income, and the last four digits of your Social Security Number for verification purposes; 3) review and agree to the E-sign Consent; 4) and review and approve the JTV Preferred Terms and Conditions to request a JTV® Preferred Account.

I have a JTV® Preferred Account. How do I enter the account info on JTV.com

JTV.com will save your account information for later use, once you have logged in and completed the JTV® Preferred Account checkout.

Is JTV® Preferred Account available for all purchases on JTV.com?

JTV Preferred Account can be used to pay for all items on JTV.com, but cannot be used for purchases made with StretchPay.

How can I view and manage the details of my JTV® Preferred Account?

You can view and learn more about your JTV® Preferred Account in three ways:

Please note the period between JTV® and the word “My” in the above E-mail and website addresses.

Where do I send JTV® Preferred Account payments?

Jewelry Television® Preferred Account
P.O. Box 105658
Atlanta, GA 30348-5658

Please include the remittance coupon and write the account number on the check.

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