Contact Us

Modified: January 2015

Call or email us with any product or order related questions.

  • Phone:  800-550-8393

  • Monday through Friday, 8:00am to 11:00pm Eastern Time

  • Email: DiamondDesign@jtv.com

  •  Note: Due to the large volume of questions, our normal response time for email inquiries is 24 to 48 hours.

    When contacting the Customer Experience Team, please provide details directly related to your concern such as order number, customer number, telephone number, or item number. This will make it easier for us to effectively respond to your request.

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