Add our protection plan to cover your purchase for two years. Benefits include unlimited damage repairs, lost stone replacement and ring resizing.
Sizing will add approximately two weeks to the ship time and rings that have been sized by JTV are eligible for returns but rings sized by another jeweler are non-returnable.
The discovery of natural Moissanite by French chemist Henri Moissan led him to spend the remainder of his lifetime attempting to recreate this gemstone in his laboratory. Nearly a century later in 1998, created Moissanite was introduced to the market. For over a decade Jewelry Television has been one of the nation’s premier Moissanite retailers, and we are the largest single retailer of created Moissanite in the U.S. Our exclusive Moissanite Fire™ collection includes both loose Moissanite jewels and jewelry and has grown into one of the largest assortments offered by any U.S. retailer. Backed by Jewelry Television’s assurance of authenticity, each Moissanite Fire™ jewel offers superior light dispersion and exceptional durability that will last a lifetime, rivaling any jewel in the market today! With 2.4 times greater fire than diamond and spectacular flashes of spectral colors, each jewel is expertly fashioned by a master cutter to bring you unforgettable brilliance, unquenchable fire, and timeless beauty that is undeniable.
Capture the high-end look and feel of platinum with Platineve. A joy to wear, luxurious Platineve delivers sophisticated style and enduring beauty.
FOUR PRECIOUS METALS
Platineve is JTV’s exclusive proprietary blend of four precious metals. Expertly crafted with generous layers of platinum, palladium and rhodium over sterling silver, Platineve’s four-metal blend makes it not only lustrous and durable, but also tarnish resistant.
DISCOVER PLATINEVE TODAY
Platineve is a signature component of JTV’s Moissanite Fire™ collection and other exclusive brands. Discover Platineve today, only on JTV and jtv.com.
Synthetic moissanite is an incredibly durable gem. In fact, the ceramic version of synthetic moissanite, called synthetic silicon carbide, is so hard and tough that it is used for body armor and mirrors in orbiting space telescopes! Fortunately, it also makes a gorgeous gem. Synthetic moissanite has a higher dispersion value (fire) than diamond, making it an impressive jewel. Each lab created gem is faceted by a skilled cutter to maximize its brilliance and enhance its exceptional fire. Second in hardness only to diamond, it is extremely resistant to scratching, abrasion, breaking and chipping.
What is the Jewel Safe™ Protection Plan
Jewel Safe™ Protection Plan is a 2 year protection plan for jewelry, loose gemstones, and watches sold at JTV® and on JTV.com. Customer service is available 8 a.m. EST to 11 p.m. EST Monday thru Friday for your convenience. The Protection Plan begins on the date of order shipment and covers most damage from normal wear and tear, moisture damage for watches and includes a ring re-sizing for rings. Customers will never pay any out-of-pocket expenses, including shipping. Jewel Safe™ can be transferred to any new owner of the piece of jewelry or watch; Jewel Safe™ sticks with the product, not the purchaser. If your jewelry or watch cannot be repaired, it will be replaced with a check for the full purchase price, plus applicable taxes paid.
What it covers:
For jewelry Jewel Safe™ covers:
For gemstones Jewel Safe™ covers:
For watches Jewel Safe™ covers:
How it Works:
If you ever need assistance, it's as easy as these 3 steps:
Who Should Purchase:
We know how much our customers value their jewelry, gemstones, and watches, that's why we offer Jewel Safe™. This is protection for 2 full years that will cover against almost all normal wear and tear. We want to help our customer protect their investment in their jewelry and watches purchased from JTV®, so all customers who feel like this matches their frame of mind should purchase Jewel Safe™.
|Shipping Method: per order line item|
|Three (3) Day||$10.99|
|Two (2) Day||$17.99|
|International:||Mexico: a $12.00 surcharge per item will be added to the U.S. shipping fees listed above.||Canada: a $5.00 surcharge per item will be added to the U.S. shipping fees listed above.|
For additional international shipping options and rates please contact our Customer Experience Team 1-800-550-8393.
We at JTV want you to be completely satisfied with your purchase. If you're not, send it back in its as-shipped condition within 30 days of receipt. Please complete and include the Satisfaction Guarantee return form located on the back of your invoice. For your own protection, merchandise should be returned prepaid and insured via UPS, FedEx, or U.S. mail. Send all returns to: JTV, Customer Returns, 190 Hayfield Rd., Knoxville, TN 37922. For your convenience, a pre-addressed return label can be found on the bottom front of your invoice. Please return one item only per package. Shipping charges are nonrefundable.
What is your return policy?
We at JTV want you to be completely satisfied with your purchase. If you are not totally satisfied, just send it back in its condition "as shipped" to you within 30 days from the date of receipt for an exchange or a refund for the price of the item. Note: We follow standard CD and DVD return policies. CDs and DVDs are nonreturnable if the cellophane is opened. Jewelry that has been sized or otherwise altered cannot be returned. Shipping and handling fees are nonrefundable.
Gemstones and cultured pearls often undergo processes and treatments to enhance their beauty, which may not be permanent and/or may require special care. Please view the Enhancement and Care Chart for more information.