GemOro (R) BrilliantSpa Pro (TM) Premium Personal Jewelry Steam Cleaner
Zero interest if paid in full within 6 months.*
Applies on qualifying orders made with your JTV Preferred Account (after JTV Gift Cards, JTV Brilliant Cash Rewards, or other discounts). Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full within 6 months. Minimum monthly payments required. Get Details
-This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
-Children do not recognize the dangers that may occur when operating electrical appliances; therefore, keep children away from such appliances.
-This appliance is intended to be used in a jewelry store or for household jewelry cleaning applications.
IMPORTANT - READ BEFORE CLEANING ANY TYPE OF JEWELRY
Prior to using the BrilliantsSpa PRO, always confirm if the item may be cleaned with a steam cleaner. While some general guidelines are noted below for what may or may not be cleaned with a steam cleaner, the guidelines are not represented as being complete and are not meant to be used as your final determination as to whether or not the jewelry or other item is suitable for being cleaned by the BrilliantSpa PRO (TM). Before cleaning any piece of jewelry or gemstone, you should consult with a professional to correctly identify the item you desire to clean and confirm that it is suitable to be cleaned with a steam cleaner.
For more information on jewelry care and cleaning, or assistance with finding qualified professionals with whom you may consult regarding the potential cleaning of your jewelry, visit the following jewelry industry websites:
American Gem Society (AGS) Guide to Fine Jewelry Care http://www.ags.org
Gemological Institute of America (GIA) http://www.gia.edu/
Jewelers of America (JA) http://www.jewelers.org/
Always inspect the setting for loose stones prior to cleaning. Stones that are insecurely set may fall out when cleaned by a steam cleaner. Prior to cleaning, carefully touch the stone with a small probe (like a toothpick); the stone should not shift or wiggle. If a stone falls out as a result of being cleaned with a steam cleaner, please be aware that the stone would have eventually fallen out anyway. Most consider it better to have a stone fall out in a reasonably controlled environment as opposed to at random while wearing it.
The following types of jewelry should only be cleaned by a knowledgeable professional:
-Paste jewelry (which is common with costume jewelry)
-Jewelry containing stones that have been set with glue
-JTV does not recommend steam cleaning stones that have been lead glass filled, dyed, coated, stabilized, oiled, or have a tendency to have thermal shock.
To learn more about gemstone care and cleaning, visit https://www.jtv.com/library/article/gemstone-chart
- Product Type
- Jewelry Cleaner
- Country of Origin
- Material Type
- Piece Count
- 10LB - 15LB
What is the Jewel Safe™ Protection Plan
Jewel Safe™ Protection Plan is a 2 year protection plan for jewelry, loose gemstones, and watches sold at JTV® and on JTV.com. Customer service is available 8 a.m. EST to 11 p.m. EST Monday thru Friday for your convenience. The Protection Plan begins on the date of order shipment and covers most damage from normal wear and tear, moisture damage for watches and includes a ring re-sizing for rings. Customers will never pay any out-of-pocket expenses, including shipping. Jewel Safe™ can be transferred to any new owner of the piece of jewelry or watch; Jewel Safe™ sticks with the product, not the purchaser. If your jewelry or watch cannot be repaired, it will be replaced with a check for the full purchase price, plus applicable taxes paid.
What it covers:
For jewelry Jewel Safe™ covers:
- Damage to any stone (including cracks, chips, scratches and breakage)
- Lost enhancement, or side, stones
- Broken chains, links or clasps
- Broken, worn or bent prongs
- Dented or misshapen jewelry
- Cracked or thinning bands
- Kinks or knots in chains
- Broken earring posts
- Stretched or broken pearl strands
- 1 ring re-sizing
For gemstones Jewel Safe™ covers:
- Damage to your gemstone (including cracks, chips, and breakage)
- Damage to any stone (cracked, chipped, scratched) not resulting from mishandling of the stone or damaged resulting from 3rd parties.
For watches Jewel Safe™ covers:
- Damage to the crystal (including scratches, cracks, chips and breakage)
- Bands (breakage of metal or leather discoloration); bezel
- Stem and crown damage
- Moisture damage
How it Works:
If you ever need assistance, it's as easy as these 3 steps:
- Call the toll free number (800) 366-4010 for a specialist that can further assist you.
- Receive a prepaid label and all shipping instructions.
- Your jewelry, gemstone, or watch is repaired and returned to you. If it can't be repaired, it's replaced!
Who Should Purchase:
We know how much our customers value their jewelry, gemstones, and watches, that's why we offer Jewel Safe™. This is protection for 2 full years that will cover against almost all normal wear and tear. We want to help our customer protect their investment in their jewelry and watches purchased from JTV®, so all customers who feel like this matches their frame of mind should purchase Jewel Safe™.
|Three (3) Day||$11.99||$9.99|
|Two (2) Day||$16.99||$14.99|
|International - Canada and Mexico||$18.99||$16.99|
For additional international shipping options and rates please contact our Customer Experience Team 1-800-550-8393.
We at JTV want you to be completely satisfied with your purchase. If you're not, send it back in its as-shipped condition within 30 days of receipt. Please complete and include the Satisfaction Guarantee return form located on the back of your invoice. For your own protection, merchandise should be returned prepaid and insured via UPS, FedEx, or U.S. mail. Send all returns to: JTV, Customer Returns, 190 Hayfield Rd., Knoxville, TN 37922. For your convenience, a pre-addressed return label can be found on the bottom front of your invoice. Please return one item only per package. Shipping charges are nonrefundable.
What is your return policy?
We at JTV want you to be completely satisfied with your purchase. If you are not totally satisfied, just send it back in its condition "as shipped" to you within 30 days from the date of receipt for an exchange or a refund for the price of the item. Note: We follow standard CD and DVD return policies. CDs and DVDs are nonreturnable if the cellophane is opened. Jewelry that has been sized or otherwise altered cannot be returned. Shipping and handling fees are nonrefundable.