JTV Preferred Account

Limited Time Only Offers

6 Months Special Financing available on all orders*

No minimum purchase required.


12 Months Special Financing on orders of $299 or more*

made with your JTV Preferred Account

Plus, receive FREE Standard Shipping in the U.S. on your first JTV Preferred Account order when you open a NEW account.**

  • Online account management
  • Online statements
  • Pay your bill at MySynchrony.com
JTV Preferred Account Card

No interest if paid in full within 6 months*

Applies to all orders made with your JTV Preferred Account (after JTV Gift Cards, JTV  Brilliant Cash Rewards or other discounts). Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full within 6 months. Minimum monthly payments required.

No interest if paid in full within 12 months*

Applies to orders made with your JTV Preferred Account when your order total and total due today are $299 or more (after JTV Gift Cards, Brilliant Cash Rewards or other discounts). Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full within 12 months. Minimum monthly payments required.

What is JTV® Preferred Account?

The JTV Preferred Account is a private-label retail credit card which can only be used for JTV orders by calling a customer service agent and on JTV.com.  It is a credit account that allows you to pay your bill in full or over time. The JTV Preferred Account is subject to credit approval and is issued by Synchrony Bank.

How do I open a JTV® Preferred Account?

You may apply for a JTV Preferred Account by going through the check-out process at JTV.com or over the phone by calling 1-800-619-3000. You will speak with a JTV Customer Service agent who will guide you through the application process.

I have a JTV® Preferred Account. How do I enter the account info on JTV.com?

JTV.com will save your account information for later use once you have logged in, entered your credit card information, selected JTV Preferred Account as your method of payment and completed the JTV Preferred Account checkout process.

Is the JTV® Preferred Account available for all purchases on JTV.com?

The JTV Preferred Account can be used to pay for items on JTV.com. Orders are subject to credit approval.

How can I manage the details of my JTV® Preferred Account by phone and online?

You can call JTV Customer Service about your JTV Preferred Account at (800) 619-3000 or visit MySynchrony.com.

How can I pay my JTV® Preferred Account bill?

You can pay your bill at MySynchrony.com or mail payments to:
Synchrony Bank
PO Box 960061
Orlando FL  32896-0061

How do I ensure I do not receive a late fee charge?

Pay the minimum payment due by the due date on each billing statement.

What is my minimum payment?

Your minimum payment due is the payment amount reflected on each statement that is needed in order to avoid a late fee. It is dependent on multiple factors. For additional information, please contact Synchrony Bank.

How do I prevent interest charges?

To avoid interest charges, pay the minimum payment due PLUS the difference between the statement’s “New Balance” and the sum of any “Deferred Interest Promotional Balances” that are not expiring either in the current or next month: Minimum Payment Due + (New Balance – Non-expiring Deferred Interest Promotional Balances).

What does the Free Shipping offer include?

**Subject to credit approval. Customers who open a NEW JTV Preferred Account will receive free standard shipping in the U.S. at that time on their first Preferred Account order. Offer applies to standard shipping rates only. Additional charges will apply for expedited shipping methods. Cannot be combined with any other shipping offers. Offer not valid on items with an oversized package surcharge. Other exclusions may apply. Subject to change without notice.  https://www.jtv.com/help/shipping

Can my JTV Preferred Account be used with StretchPay™ items?

Your JTV Preferred Account can be used to pay for Stretchpay™ items.

Can Special Financing and StretchPay™ be used together?

Orders containing StretchPay do not qualify for JTV Preferred Account special financing. Remove StretchPay from items in your shopping bag to receive special financing.

What is the difference between Special Financing and StretchPay™?

Special financing offers with your JTV Prefered Account allow you to avoid paying interest charges on your qualifying purchase, as long as you pay your promotional balance in full by the promotion expiration date. Minimum monthly payments are required. Alternatively, StretchPay™ is a program whereby a customer makes a deposit on a purchase and then pays the remaining purchase price in installment payments.

What are the Terms & Conditions for the StretchPay™ program?

StretchPay™ allows you to purchase certain items by paying a deposit and making installment payments over a specified amount of time. JTV will designate any item that is eligible for StretchPay™ (an “SP Eligible Item”) with a graphic or other indicator on its broadcast and on one of the Websites. JTV will also designate the deposit and the number of installment payments that will be accepted for each SP Eligible Item.

By purchasing any SP Eligible Item, you agree to be bound by JTV’s Terms and Conditions, including the above terms and conditions for StretchPay™. You also agree that to the extent required by law, by purchasing any item from JTV, through placing an order with our call center, providing your debit/credit card number, providing other identifying information, by ordering on one of our Websites and/or any other actions to effect an order, you have provided your electronic signature agreeing to JTV’s Terms and Conditions and otherwise agree to JTV’s Terms and Conditions.

Can I use my JTV Gift Card with a Special Financing offer during checkout?

We’re sorry, but JTV Gift Cards cannot be used with any special financing offers at this time.  You will need to remove the JTV Gift Card as your method of payment or remove the Special Financing option to proceed with the checkout process.


*Qualifying order amount must be on one receipt. Discounts or other promotional offers that reduce the order amount may result in the minimum qualifying order amount requirement not being satisfied. No interest will be charged on the promo order if you pay it off, in full, within the promo period. If you do not, interest will be charged on the promo order from the order date. The required minimum monthly payments may or may not pay off the promo order by the end of the promo period. Regular account terms apply to non-promo orders and, after promo period ends, to the remaining promo balance. For new accounts: Order APR is 29.99%. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.