Returns of JTV merchandise and services, which are purchased in whole or part with a Gift Card, are subject to JTV’s standard return policies and procedures.
For all returns on purchases made by redeeming a Gift Card in whole or part, JTV will credit your JTV account.
Your refund will be allocated between the methods of payment you used for your original purchase. If you redeemed a Gift Card for the entire purchase amount of the item you are returning, a refund of that amount will be applied to your JTV account, less any charges connected with the return such as shipping (“Return Expenses”)
Amounts paid using multiple methods of payment, such as a Visa and a Gift Card, will be refunded in the same amounts to the original method of payment and to your JTV account, less any Return Expenses.
For example, imagine you bought a beautiful chrome diopside and zircon ring set in sterling silver for $89.99, and you snagged an offer with free shipping. To buy the ring, you used the $50 balance on your plastic Gift Card and put $39.99 on your VISA card. You decide to return the ring. JTV would issue a $50 merchandise return credit to your JTV account. In addition, JTV would credit your VISA card for $39.99.
Returns on purchases made in whole or part using rewards from the JTV Brilliant Cash Rewards Program are subject additional terms. To see Terms and Conditions for the JTV Brilliant Cash Reward Program visit www.jtv.com.