Shipping Method First Item Each Additional Item
Standard $6.99 $3.99
Three (3) Day $11.99 $9.99
Two (2) Day $16.99 $14.99
Next Day $19.99 $19.99
International - Canada and Mexico $18.99 $16.99

For additional international shipping options and rates please contact our Customer Experience Team 1-800-550-8393.

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Satisfaction Guarantee
We at Jewelry Television® want you to be completely satisfied with your purchase. If you're not, send it back in its as-shipped condition within 30 days of receipt. Please complete and include the Satisfaction Guarantee return form located on the back of your invoice. For your own protection, merchandise should be returned prepaid and insured via UPS, FedEx, or U.S. mail. Send all returns to: Jewelry Television®, Customer Returns, 190 Hayfield Rd., Knoxville, TN 37922. For your convenience, a pre-addressed return label can be found on the bottom front of your invoice. Please return one item only per package. Shipping charges are nonrefundable.

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What is your return policy?
We at Jewelry Television® want you to be completely satisfied with your purchase. If you are not totally satisfied, just send it back in its condition “as shipped” to you within 30 days from the date of receipt for an exchange or a refund for the price of the item. Note: We follow standard CD and DVD return policies. CDs and DVDs are nonreturnable if the cellophane is opened. Jewelry that has been sized or otherwise altered cannot be returned. Shipping and handling fees are nonrefundable.

Extended Return Policy:
Items purchased October 18 through December 22 at 2 pm may be returned for refund or exchange through January 31, 2013.

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