A. Pre Owned means that you are likely the second owner of this valuable timepiece. Each watch receives a complete overhaul and polish, all gaskets are changed, it is then water pressure tested and monitored to make sure it is keeping accurate time.
A. It is located between the bracelet lugs at the “6” marker
A.Your pre-owned watch comes complete with leather watch box, and independent third party certification validating authenticity.
A. Unscrew the crown by turning it counterclockwise. The first stem position is for winding. Gently pull the stem out until it clicks twice and you will be in the time setting mode. Turn the crown until the date wheel changes so you know you the time is 12AM. Ignore the date, you will set that next. Set your watch to the correct time and gently push the crown in so that you are in the date changing mode. Rotate the crown until the date is correctly set. Push in and screw down crown clockwise until it is locked.
A. Unscrew the crown by turning it counterclockwise. The first stem position is for winding. Gently pull the stem out until it clicks twice and you will be in the time setting mode. Set the time ahead 12 hours. Push the stem in one click and proceed with setting the date. Push in and screw down crown clockwise until it is locked.
A. Unscrew the crown by turning it counterclockwise. Wind the watch clockwise 30 to 40 times. Set time and date. Push in and screw down crown clockwise until it is locked.
A. Although your watch has been tested and is waterproof, it is not suggested that you wear your watch while swimming or showering.
A. It is suggested that your watch be serviced regularly to decrease the chances of a costly repair. It is suggested that your watch should be serviced every 5 to 7 years, but there is no set time interval.
A. Make sure that your crown is screwed down and fully locks. Use some soap and water and a soft brush. Rinse in water, but do not submerge.
A. There are 86,400 seconds in a 24 hour period. You should not be concerned if you watch is fast or slow by a few seconds.
A. The date on your watch can change anytime between 11:55pm and 12:05am.
A.This is an after-market warranty by Ponte Vecchio, provided on all pre-owned watches for one year from the date of purchase. It covers any defects in the watches movement, however does not cover excessive wear or abuse.
A. All pre-owned watches requiring warranty or service work must be returned to JTV. Any ongoing communication will be handled through the customer care team.
A. Watches should be sent to JTV who will forward on for repair.
A. Primarily because of the considerable cost savings, and peace of mind knowing your watch has been completely overhauled and certified. Any “new” watch purchase will incur considerable depreciation that you can avoid through the purchase of a certified pre-owned watch.
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