In a JTV Drop Auctions event, you bid while the price falls. After the auction begins, the price will begin dropping. When you see a price you like, click “Freeze Price,” and complete your purchase. What’s the trick? Quantities are limited, and if you wait too long, other customers may bid before you--and the item may be gone. So, act quickly! Prices will drop at various speeds, depending on factors like real-time supply and demand.
Yes. Like other auctions, you are competing to buy an item in a live sales event. But bids in our auctions are different. They don’t make the price go up. In JTV Drop Auctions events, the prices fall. To bid, click “Freeze Price,” and if there is quantity remaining, you can complete your purchase at that price.
You don’t, and neither do we. The price will usually stop dropping when the featured product is gone, which can happen at any point as customers make their bids. It’s also possible that we’ll stop an auction for other reasons, like reaching our reserve (floor) price.
After you click “Freeze Price” you’ll be re-directed to the shopping cart. But the item isn’t yours until you finalize your purchase. Quantities are limited, and if other customers complete their purchases before you, you may lose the item. In addition, you’ll see a countdown clock in your shopping cart. If you don’t complete your purchase in the time on the clock, the product will be removed from your shopping cart, and you won’t be able to buy it in that JTV Drop Auctions event. So, it’s a good idea to move quickly!
Simply remove the item from your cart and re-enter the live JTV Drop Auctions event in the same way you did before, or click the “back” button on your browser.
The JTV Drop Auctions price is available for a limited time once the price has been frozen. You will need to complete your checkout during this time frame or the item will be removed from your cart.
It’s important to complete the checkout process quickly! If the timer runs out before you complete your purchase, the item with its frozen price will be removed from your cart, and you won’t be able to buy it in that JTV Drop Auctions event.
Simply contact our Customer Service Representatives at 1-800-581-3002. They will help you determine if the order can be cancelled.
One. For example, you see a tanzanite ring, and you want to bid on it. There are 10 available. You are limited to buying one of these rings.
Click here and scroll down to the section titled “JTV Drop Auctions™ Events”
Please see our Order Details page to review your order and check its status.
Please visit our Shipping and Returns pages for full details.
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