Contact Jewelry Television

Customer Experience Sales Team
Phone: 800-581-3002
24 hours a day, 7 days a week

Customer Experience Service Team
Phone: 800-550-8393
Monday through Friday, 7:00am to Midnight and Saturday 9:00am to 7:00pm (all times Eastern)

Note: Due to the large volume of questions, our normal response time for email inquiries is 24 to 48 hours.

When contacting the Customer Experience Team, please provide details directly related to your concern such as order number, customer number, telephone number, or item number. This will make it easier for us to effectively respond to your request.

Jewelry Television®
190 Hayfield Drive
Knoxville, TN 37922
Phone: 865-692-6000
Fax: 865-692-1346

Media Contact
Kelly Fletcher
Phone: 865-249-8371

New Vendors
If you would like to become a vendor, please fill out our vendor questionnaire and it will be submitted to the appropriate party for review.

Questions/concerns about Compliance?