Contact Jewelry TelevisionCustomer Experience Sales Team
24 hours a day, 7 days a week
Email: CustomerCare@jtv.comCustomer Experience Service Team
Monday through Friday, 7:00am to Midnight and Saturday 9:00am to 7:00pm (all times Eastern)
Note: Due to the large volume of questions, our normal response time for email inquiries is 24 to 48 hours.
When contacting the Customer Experience Team, please provide details directly related to your concern such as order number, customer number, telephone number, or item number. This will make it easier for us to effectively respond to your request.Headquarters
190 Hayfield Drive
Knoxville, TN 37922
Fax: 865-692-1346Media Contact
Email: firstname.lastname@example.orgNew Vendors
If you would like to become a vendor, please fill out our vendor questionnaire
and it will be submitted to the appropriate party for review.Questions/concerns about Compliance?