Jewelry Quality Assurance Manager


Jewelry Television focuses exclusively on the sale of fine jewelry and gemstones. JTV’s television programming is broadcast in over 80 million homes nationwide. Today, JTV is the largest retailer of loose gemstones in the world and is one of the Top 20 jewelry retailers in the country. JTV has a team of jewelry and gemstone experts canvassing the world to locate quality merchandise and oversee manufacturing operations, including a subsidiary base of operations in Bangkok, Thailand. Employees enjoy the opportunity to perform in a fast paced, high-energy environment.

Responsibilities:

• Responsibility for overall quality control inspection processes for total company receipts.
• Productivity and accuracy of the staff will need to be measured and monitored on a daily basis.
• Expected service level turn times will have to be met or exceeded.
• Staff will need to be assessed on skill set and managed accordingly.
• Training courses and educational programs will need to be introduced to sharpen our skill sets and increase and knowledge.
• Manager will have heavy interaction with merchants, vendors and off site inspection teams.
• Manager should have working knowledge of all FTC related product aspects and rules of QA that include: lead, cadmium and metal fineness legislation.

Requirements:

• College Degree or equivalent experience
• 3-5 years of QA process experience
• Operational and systemic knowledge of QA databases


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