Logistics Compliance Manager

Jewelry Television focuses exclusively on the sale of fine jewelry and gemstones. JTV’s television programming is broadcast in over 80 million homes nationwide. Today, JTV is the largest retailer of loose gemstones in the world and is one of the Top 20 jewelry retailers in the country. JTV has a team of jewelry and gemstone experts canvassing the world to locate quality merchandise and oversee manufacturing operations, including a subsidiary base of operations in Bangkok, Thailand. Employees enjoy the opportunity to perform in a fast paced, high-energy environment.

The Logistics Compliance Manager position will encompass multiple aspects of a fast paced and complicated global jewelry organization. It will be necessary to utilize a variety of tools to identify savings opportunities and realize substantial annualized savings within the JTV supply chain.

There will be many aspects to this position including but not limited to the following:


• Ensure invoice accuracy and on time performance of carriers;
• Reduce shipping expenditures
• React to carrier performance
• Accessorial charge reporting
• Identify billing inconsistencies
• Transit time benchmarking
• Improve customer service levels
• Develop and maintain a duty drawback program
• Introduce, enforce and record all vendor compliance issues including vendor chargebacks
• Work with vendors to understand and interpret the vendor compliance manual
• Notify vendors of issues regarding compliance to the vendor compliance manual
• Enforce chargebacks to vendors upon notification of infractions made to the vendor compliance manual
• Track/record the chargebacks to upper management and accounting


• BS/BA degree in a related field or 3 to 5 years of equivalent work experience
• Proficient in MS Word, Excel, & Outlook
• Excellent spoken and written communication skills
• Ability to work with a wide variety of teams and individuals of varying functions and levels
• Ability to multi-task
• Ability to problem solve and translate findings into process improvement ideas

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